- Customer GuidelinesRead More
Got a complaint?Read More
Got a complaint?
In the unfortunate incidence that you are not satisfied with any of the services provided to you by CBA, do you know how to get your matter the attention it deserves?
The complaints handling procedure we have adopted is simple and is meant to help you get the matter addressed .
Safety TipsRead More
With the increase in online fraud, CBA has taken specific measures to ensure we safeguard your interests.
Online safety can be effective when you as a customer actively participate in the process and take the necessary precautions to ensure you are not an easy target for fraudsters.
Take a look at these security tips and use them to your benefit.
Information for youRead More
Information for you
Do you know that there is information that you as a bank customer should know?
Knowledge is power and with this information, you will be at a vantage point in knowing what to expect from CBA as your bank. It is only fair that your rights as a consumer are upheld and it is upon you as the consumer to be in the know.
The Banking Consumer Guidelines for instance contain valuable information for you. Access the document here.
Incase you need to speak to us directly, call us